Terms & Conditions
1 .Welcome to DemoPips
The DemoPips program and all related services are operated by Wintrado Acad Ltd, a company incorporated and registered under the laws of Cyprus with company registration number HE 451363 and registered office at 62 Athalassas Ave, Strovolos, Nicosia, Cyprus, 2012. “DemoPips” is a brand name of Wintrado Acad Ltd. All references to “the Company” in this Agreement refer to Wintrado Acad Ltd operating under the DemoPips brand.
DemoPips grants you (hereinafter “you” or the “Participant”) a limited license to access and use the program services (hereinafter the “Services” or the “Activities”) provided by the Company, subject to the terms and conditions outlined in this agreement (hereinafter the “Agreement”).
This Agreement constitutes a legally binding contract. You must read it in full before accessing or utilizing the Services. By using the Services, you signify your acceptance of all terms and conditions contained herein.
The Company reserves the right, at its sole discretion, to suspend, modify, amend, or terminate this Agreement at any time. Your continued use of the Services following any modifications constitutes acceptance of the amended terms. You are encouraged to review the Agreement periodically.
2. Participant Representations
By utilizing the Services, you confirm that you are at least eighteen (18) years of age, are of sound mind, and have the legal capacity to enter into and comply with this Agreement.
If you act on behalf of a business entity or third party, you represent that you are authorized to act as their agent and have the authority to bind them to this Agreement.
You affirm that your use of the Services complies with all applicable laws, regulations, and statutes in your jurisdiction. Furthermore, you represent that no prior agreements or obligations prevent you from entering into this Agreement.
3. Limited License
The Company grants you a limited, non‑exclusive, non‑sublicensable, non‑transferable, revocable, and royalty‑free license to use the Services for their intended purposes.
You are expressly prohibited from engaging in activities such as scraping, framing, hacking, reverse engineering, crawling, or aggregating the Services or the Company’s website without explicit written permission from the Company.
You acknowledge that your use of the Services does not confer any rights to the Company’s technology, intellectual property, copyrights, trademarks, or trade secrets. Any unauthorized use is prohibited.
The Company reserves the right to revoke this license at any time. Any rights not expressly granted herein are reserved by the Company.
4. Prohibited Uses
You are strictly prohibited from using the Services in any manner that violates local, state, provincial, national, or international laws, regulations, or treaties, or infringes on the rights of third parties, including but not limited to intellectual property, privacy, or publicity rights. Furthermore, you are prohibited from engaging in the following activities:
-
- Scraping, crawling, posting unauthorized links, hacking, reverse engineering, or circumventing technological security measures related to the Services or the Company’s website.
- Using the Services to send unsolicited bulk emails (spam) to third parties or other Participants.
- Exploiting platform or pricing errors.
- Utilizing non‑public or insider information about any simulated exercise.
- Engaging in front-running of orders.
- Executing orders in ways that jeopardize the Company’s relationship with regulators.
- Using third-party or off‑the‑shelf strategies designed solely to pass the simulation phase without genuine skill demonstration.
- Changing order strategies after completing an assessment.
- Engaging in arbitrage between simulation accounts or external accounts.
The Company reserves the right to terminate your participation in the program if any prohibited activity is detected, which may result in forfeiture of any fees paid. The Company will review account activity before granting a demo DemoPips account. The Company retains the right to block or disallow any Participant from joining the program at its sole discretion.
Forbidden Simulation Practices (examples include but are not limited to):
-
- KNOWINGLY OR UNKNOWINGLY USE ORDER STRATEGIES THAT EXPLOIT ERRORS IN THE SERVICES (E.G., INCORRECT PRICE DISPLAYS OR DELAYS IN UPDATES).
- PERFORM ORDER ACTIONS USING AN EXTERNAL OR SLOW DATA FEED.
- PERFORM, ALONE OR IN CONCERT WITH OTHERS (INCLUDING BETWEEN CONNECTED ACCOUNTS OR ACCOUNTS HELD WITH DIFFERENT DEMOPIPS ENTITIES), ORDER COMBINATIONS THE PURPOSE OF WHICH IS TO MANIPULATE THE SIMULATION ENVIRONMENT (E.G., ENTERING OPPOSITE POSITIONS SIMULTANEOUSLY).
- PERFORM ORDER ACTIONS IN CONTRADICTION WITH THE TERMS OF THE SIMULATION PLATFORM.
- USE ANY SOFTWARE, ARTIFICIAL INTELLIGENCE, ULTRA‑HIGH SPEED, OR MASS DATA ENTRY THAT MIGHT MANIPULATE, ABUSE, OR GIVE AN UNFAIR ADVANTAGE IN THE SERVICES.
- PERFORM GAP ORDER OPERATIONS WHEN MAJOR GLOBAL NEWS OR EVENTS ARE SCHEDULED THAT MIGHT AFFECT THE RELEVANT SIMULATED ENVIRONMENT (E.G., WITHIN TWO HOURS BEFORE CLOSURE OF A RELEVANT SIMULATED ENVIRONMENT).
- ENGAGE IN ANY PRACTICE THAT RAISES JUSTIFIED CONCERNS THAT THE COMPANY MIGHT SUFFER HARM DUE TO THE PARTICIPANT’S ACTIVITIES (E.G., OVER‑EXPOSURE, ONE‑SIDED BETS, ACCOUNT ROLLING).
As our Participant, you must understand and agree that all our Services are for your personal use only. Accordingly, you should not—and you agree not to:
-
- Allow third‑party access to your DemoPips simulation accounts or have any third party perform simulated orders on your behalf.
- Access any third‑party DemoPips simulation accounts or perform any account management or similar services for another user.
If you violate the above, the Company will consider your actions as Forbidden Simulation Practices, and may remove any violating operations from your history, cancel Services immediately, terminate this contract, and/or reduce extended access privileges.
If any simulation account is used for Forbidden Simulation Practices, the Company is entitled to cancel all Services and terminate all related contracts for those accounts. The Company may exercise any or all such actions at its own discretion.
Repeated violations—after prior written notice—may result in suspension of your access to all Services (including access to the Participant Section and simulation platform) without compensation or refund of any fees.
Important Note: The Company does not bear any responsibility for any real‑world operations you may conduct outside the relationship with the Company (e.g., using data or other information from the Participant Section or simulation platform in real environments).
5. Education
The Company does not offer educational courses on actual market operations. Its goal is to identify individuals with genuine proficiency in simulated order execution.
Participants who pass the Company’s assessment may become eligible for allocation in a separate program phase under a separate agreement.
While the Company may provide data, information, and content regarding order strategies and simulated scenarios, such information is intended solely for general informational and educational purposes. It should not be interpreted as advice, and no guarantees are made about accuracy or completeness.
You assume full responsibility for evaluating the risks and merits of any content provided. The Company is not liable for any decisions or damages arising from use of such content.
Although the Company does not offer actual investment opportunities, you should be aware of inherent risks in comparable real‑world operations. Outcomes in simulated environments do not guarantee future results in real situations.
You are advised to carefully assess whether participating in such simulations is suitable based on your objectives, experience, and tolerance for risk. If unsure, consult an appropriate advisor.
6. Account Creation
To register as a Participant, you may be required to provide personal information such as your name, email address, mailing address, phone number, date of birth, and a unique username and password. This information is handled in accordance with the Company’s Privacy & Cookies Policy.
Your account is personal and non‑transferable.
You may not share your account details with others or have an account purchased for you by another party.
You are responsible for safeguarding your login credentials, and any suspected breach must be reported to the Company immediately.
Participants are limited to one active simulation account per challenge level unless prior written consent is obtained.
7. Purchases and Refunds
The Company offers various program options, which may be subject to a fee. Prices and availability are subject to change without notice. Purchases are made through the Company’s website or its affiliates, and you are responsible for reviewing the associated terms and conditions.
By making any purchase, you acknowledge that the Company is not liable for any claims related to your purchase.
Upon payment for a challenge program, you will receive login details. By initiating the first simulated order, you acknowledge and agree that the Company’s Services are fully rendered, waiving any right to withdraw from the contract.
All sales are final. Refunds are not available for Services purchased.
If deemed “high risk” by the Company’s payment processors, additional documentation may be required. Failure to provide requested documentation within 24 hours may result in revocation of access to the Services.
8. Withdrawal Fees
A processing fee will be applied to all payout requests based on the amount:
-
- $20 per request for amounts under $500
- $30 per request for amounts between $500 and $1,000 (inclusive)
- $40 per request for amounts over $1,000
- These fees will be automatically deducted at the time of processing. Please account for these fees when initiating a payout request.
9. Guidelines
The Company’s guidelines for using its Services will be provided via the website and email upon registration. These guidelines may be updated periodically and are incorporated into this Agreement.
The Company does not make any express or implied promises regarding future opportunities, monetary compensation, or awards based on your performance as a Participant.
10. Trademarks and Intellectual Property
All trademarks, trade names, and logos displayed on the Company’s website are either owned by or licensed to the Company.
Participants are prohibited from using these trademarks in a way that could cause confusion, mislead consumers, or falsely suggest affiliation.
Intellectual property rights of the Company, its suppliers, and licensors are reserved.
Any unauthorized use, reproduction, or distribution of the Company’s website content is strictly prohibited.
11. Complaints
The Company provides high‑quality Services and has established transparent procedures for handling complaints from existing and potential Participants.
The Company maintains detailed records of complaints and actions taken, adhering to applicable laws and regulations.
A complaint is any expression of dissatisfaction by a client concerning the Services provided by the Company. Each complaint is taken seriously, regardless of its nature.
The Company’s complaint resolution process is applicable to all clients. Complaints are addressed promptly, considering their seriousness and potential implications. Our Complaints Policy outlines required information and measures to resolve issues.
Clients must submit written complaints to the Customer Support Department (CSD) via the “Client Complaint Reporting Form” available on our website. A written confirmation of receipt will be provided, detailing the investigation process. Complaints must be in English and include specific information such as the client’s full name, simulation account number, affected order(s), and a clear description of the issue.
Complaints will be managed per our established procedures. If a complaint cannot be resolved internally, clients may escalate the matter to the appropriate ombudsman or regulatory authority. The Company will provide a written explanation if we decide not to address a complaint.
The Company is required to maintain comprehensive documentation of all complaints, including investigation details, outcomes, and communication.
The Complaints Handling Procedure does not apply to debts owed to the Company. The Company reserves the right to pursue immediate recovery of outstanding debts through legal channels.
12. Conflicts of Interest
The Company has mechanisms to identify, prevent, manage, and disclose conflicts of interest that may arise during its activities, ensuring compliance with applicable laws and internal procedures. This aims to minimize the risk of disadvantage to clients and protect the Company’s reputation.
A “conflict of interest” is a situation where the Company, an Employee, or any associated party has competing interests that could hinder independent or impartial service delivery.
The Company is committed to identifying, monitoring, and managing all actual and potential conflicts of interest involving:
-
- The Company and its clients
- Two or more clients of the Company
- The Company and its employees or managers
- One or more clients and an employee or manager of the Company
- Departments within the Company
Examples of Conflicts of Interest
-
- Financial interests in competitors, suppliers, or customers.
- Personal relationships with individuals in authority within the Company or its partners.
- Outside employment that may interfere with job responsibilities.
The Company will assess disclosed conflicts and determine appropriate actions, which may include:
-
- Recusal from relevant decision‑making
- Reassignment of duties
- Termination of the conflicting relationship, including related Services
Failure to disclose conflicts may lead to disciplinary action, including termination of Services.
For inquiries regarding this Policy, employees should contact the designated CSU at [email protected].
13.Risk Management
At DemoPips, we are committed to maintaining a secure and transparent environment. Our internal operations are governed by a robust risk framework focusing on safeguarding the Company’s resources through prudent controls, credit monitoring, and liquidity oversight. These measures ensure stability while maintaining transparency with participants.
The Company adheres strictly to all applicable regulations, including Anti‑Money Laundering (AML) and Counter‑Terrorism Financing (CTF) laws. All internal activities comply with industry standards to ensure a fully compliant and ethical environment.
You understand that this is not an opportunity involving personal funds. You do not provide any resources for participation. We do not request any resources for participation. At no time do you risk your own resources. There are no promises of rewards or returns. DemoPips operates solely as an evaluation company, providing access to demo accounts in a simulated environment. Our Services are designed to evaluate professional competencies, and outcomes depend on your proficiency and adherence to program guidelines and goals. We advise you to thoroughly examine program details before engaging in any offerings. All payments on the platform are considered access to a software solution and are non‑refundable unless unused.
Engaging in comparable real‑world scenarios is inherently high‑risk and speculative. The content and information provided on this website are not intended for distribution to, or use by, any person or entity in any jurisdiction where such use would be contrary to local law or regulation.
This website is managed and operated by DemoPips. The Company does not provide any portfolio oversight services as defined in any jurisdiction and does not accept third‑party resources. The technology solution for the simulation platform, including the data feed, is provided by third‑party data providers.
All content published by DemoPips and its affiliates is intended solely for informational purposes. Nothing on this website is to be construed as advice, nor as an offer or invitation to buy or sell any real‑world instruments. Testimonials on the Company’s website may not reflect other participants’ experiences and should not be considered guarantees of future performance.
Hypothetical or simulated performance results have inherent limitations. Unlike actual performance records, these results do not represent real operations. Moreover, since the simulations have not been executed, results may under‑ or overestimate the impact of real‑world factors, such as liquidity constraints. No representation is made that any real account will achieve profits or losses like those shown in hypothetical results.
The evaluation and DemoPips accounts aim to simulate conditions under real scenarios as closely as possible, including fees and spreads. However, the evaluation is challenging and may not be suitable for individuals with limited or no prior experience.
Compensation presented for customer simulation activities should be regarded as hypothetical. Such performance is not indicative of—and should not be expected to replicate—in a live environment.
DemoPips accounts represent simulated environments. Testimonials and payout information may not represent other participants’ experiences and should not be viewed as guarantees of future performance.
14. Disclosure Statement
The Participant must carefully consider their program objectives, experience, and risk tolerance before engaging.
Simulations and over‑the‑counter simulations carry significant risk, including leverage, credit considerations, and volatility, which can lead to losses.
The Company is not liable for system failures, internet issues, or other technological problems that may affect your experience.
15.Term and Termination
This Agreement begins when the Participant purchases a program option and remains in effect until terminated by the Company or the Participant.
The Company reserves the right to terminate Services or website access at its discretion and without prior notice.
16.Disclaimer of Warranties and Limitation of Liability
The Services and website are provided “as‑is” without any warranties, including warranties of title, merchantability, accuracy, fitness for a particular purpose, and non‑infringement.
The Company is not liable for any claims, damages, or losses—compensatory, consequential, or punitive. Liability is limited to the amount paid for the Service or $1,000, whichever is less.
17. Indemnification
The Participant agrees to indemnify and defend the Company against any losses, damages, or legal claims arising from use of the website, violation of this Agreement, third‑party rights, or any applicable law.
The Company reserves the right to control its own defense in such situations.
18. Litigation
Any disputes or claims related to this Agreement will be governed by the laws of Cyprus.
19. Force Majeure
The Company is not liable for any failure or delay in performing its obligations due to events beyond its control, including natural disasters, war, civil unrest, governmental actions, and technological failures.
20. Survivability
Provisions such as representations, warranties, and indemnifications will remain in effect even after the termination of this Agreement.
21. Severability
If any part of this Agreement is found to be invalid or unenforceable, the remaining provisions will remain valid and enforceable.
22. Interpretation
This Agreement will not be interpreted against the party that drafted it; both parties are considered to have jointly drafted the document.
23. Assignment
The Participant may not assign their rights or obligations under this Agreement. The Company reserves the right to assign its rights and obligations, including in the case of a sale.
24. Waiver
Any waiver of a breach of this Agreement must be in writing and signed. No verbal or implied waiver will be recognized.
25. Disclosure of Company Policies
The Company’s policies are available on its official website, and the most recent public version supersedes any previous iterations. It is the responsibility of all Participants, employees, and stakeholders to review and familiarize themselves with these policies. Accessing the official website is deemed sufficient for understanding current policies.
26. Entire Agreement
These Terms and Conditions, along with the Company’s publicly available Policies and Procedures on https://DemoPips.com (as amended from time to time), constitute the entire Agreement between the Company and the Participant and supersede all prior agreements or understandings, whether written or verbal.
For further inquiries or concerns, the Company can be contacted via email at [email protected].
27. Review of the Terms and Conditions
The Company reserves the right to amend its Terms and Conditions and Policies at any time by publishing updates on https://DemoPips.com. Terms and Conditions and Policies shall be reviewed or amended annually and/or as deemed necessary by regulatory authorities and the Compliance Officer, and approved by the Board of Directors. Should the Company materially change these Terms and Conditions—such as how it collects, processes, or uses personal information—the revised Terms and Conditions will be uploaded to the official website. The latest version published will prevail. Participants consent that posting a revised version electronically constitutes actual notice. The Company encourages Participants to periodically review these Terms and Conditions to stay informed about data practices and disclosures. Any dispute over these Terms and Conditions is subject to this notice and the Participant Agreement. Please contact [email protected] for additional clarification or information.